Terms and conditions


We are sure you understand how important it is as a business that you pay the invoices that we send you promptly. As we’re also sure you’ll want to stay friends, you agree to stick tight to the payment schedule outlined in any proposals we send or written agreements that we reach (without any deductions, set-off, or counterclaim).

    • All prices are TAX exclusive.
    • For project work with a formal proposal, a deposit is required before starting the work and final payment required before the website goes live online or final project deliverables are completed.
    • Any deposits paid on a contract are non-refundable.
    • We reserve the right to change our rate or service charges.
    • Payment terms are strictly 14 days following the invoice.
    • A late payment fee of 10% of the invoiced amount will apply to overdue accounts older than 30 days.
    • Debt collection proceedings will be initiated if no agreement can be reached about invoices that are 60 days overdue.
    • Any costs incurred by us for late payments, including, but not limited to debt collection and or court costs, to recover overdue accounts will be paid by you, (The Client).
    • All hosting payments are paid in advance and are non-refundable.
    • Hosting invoices overdue for more than 30 days will result in the immediate suspension and possible termination of the hosting services.
    • If we are forced to suspend hosting services due to non-payment of invoices we will not be liable for any loss of income, loss of business, or any other damages resulting from the suspension.
    • We reserve the right to charge a reconnection fee after the suspension of hosting services.
    • Non-payment of invoices will result in the suspension of any ongoing work. We make no guarantee that we can hold to the original timelines provided in this circumstance. We reserve the right to reschedule the resumption of that work as per our current production schedule once payment has been received.
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